Replace MyKad at Putrajaya

It was a great experience to replace my I/C or MyKad at Jabatan Pendaftaran Negara (JPN) or you would call it National Registration Department.

First of all, why do I need to replace my I/C? I just went to Public Bank the day before to open a bank account to borrow some money (economy is bad). After everything has been properly filled up, they wanted to verify my MyKad. The IRIS device failed to read the chip. Actually, I'm already expecting that because it has broken more than a year ago. Then, I thought I could use passport to verify myself. Maybank would request for passport when my I/C failed.

The Public Bank staff insisted on using I/C, and she suggested me to change it at JPN Putrajaya which only takes one day to process. ONE DAY TO PROCESS?! Is that really a government department? I remember there were some reports about this earlier. I thought I'll check it out.

Yesterday, I woke up damned early in the morning and drove to JPN, Putrajaya. I didn't know where is the exact location, but I managed to find it in my GPS. Anyhow, it's not hard to find because it's located at Presint 2, at the road where all the Merdeka parade was held.

Unbelievably, the whole process to register and take picture took me less than 5 minutes. There are about 18 counters for replacing or getting a new MyKad. Another thing I must praise is their efficiency and courtesy. They certainly deserve the praise and gone to the next level.

Yesterday evening, I called their hotline and well-mannered, they told me that my I/C is ready! I was supposed to wake up early to collect it this morning, but I'm just so lazy. I'll probably get it later today.

However, there is still one point for improvement. When I reach there, I had to park my car at a parking lot beside a construction yard. All the parking lots in the building are reserved for their employees. I don't care to leave my car under the sun, but the parking lot that shares the same entrance with construction site is just so bad.

Oh, forgot to mentioned about the cost. I had to pay RM10 for replacing MyKad. Other costs would be the petrol from Klang to Putrajaya (50KM one way) and RM5.90 toll (one way). By doing the maths, it actually quite expensive to do it there.

(100 x 0.25) + (5.90 x 2) + 10 = 46.80

UPDATE: I forgot to include a second trip to collect it. So, it would be at the cost of RM36.80 + RM46.80 = RM83.60!

It's far but it's worth the trouble. If I were to replace it in Klang or Shah Alam, it would take 10 days. You wouldn't know whether it's a real 10 days.

Some pictures:


The floors are well labeled. You know where to go once you are there.


There's a small garden in the building. Look at how our tax money are spent.


Nice cafe with the running numbers, so that you don't have to wait at the counters.